Indexing

Abstract: The overall objective of the study was to establish the effect of the one shop practices in public service delivery in Kenya. Specific objective was to evaluate the effect of Financial Management practice on Public Services Delivery. The study used critical social and economic regulation theories. A census survey was carried out on all the 52 Huduma centers spread across the 47 Counties in Kenya.The component of analysis was Huduma centres while unit of observation involved 159 senior managers in charge of the 108 services offered under the one stop shop platform. The Response rate was 65.41% and normality test undertaken showed that the Kolmogorov-Smirnova and Shapiro-Wilk statistics for Public service delivery was 0.396 and 0.568 thus normal in distribution.The study used descriptive statistical method of inquiry that involved correlation and regression methodologies for qualitative and quantitative analysis. The instruments for quantitative data collection was structured questionnaire anchored on Likert-type scale with reliability Cronbach alpha coefficient at 0.842 in the pilot study. Survey was used to gather main statistics while secondary data was collected through evaluations of both hypothetical and experiential writings. Interview guide was used specifically on a selected number of respondents to clarify qualitative data collected through questionnaires. The quantitative data obtained was analysed by SPSS programme.Hypotheses was tested using regression analysis and Pearson’s Product Moment Correlation analysis. Findings established that financial management practice has no statistically significant effect on public service delivery. Therefore, the conclusions have enjoined the knowledge gap in the management of one stop shop concept in Kenya.

Keywords: Huduma Centres, One Stop Shop Practices, Public Service Delivery, Financial Management Practices.

Title: ONE STOP SHOP PRACTICE AND PUBLIC SERVICE DELIVERY: EFFECT OF FINANCIAL MANAGEMENT PRACTICE ON PUBLIC SERVICES DELIVERY

Author: Daniel Absalom Otwoma, Dr.Gladys Rotich, Dr.Kephas Ombui, Dr.Wilfred Muhongo Buyema

ISSN 2349-7831

International Journal of Recent Research in Social Sciences and Humanities (IJRRSSH)

Paper Publications

Abstract: The objective of the study was to establish the effect of the one shop practices in public service delivery in Kenya. Specific objectives were to evaluate the effect of Business Process Reengineering Practices on Public Services Delivery. The study used business process reengineering model. A census survey was carried out on all the 52 Huduma centers spread across the 47 Counties in Kenya.The component of analysis was Huduma centres while unit of observation involved 159 senior managers in charge of the 108 services offered under the one stop shop platform. The Response rate was 65.41% and normality test undertaken showed that the Kolmogorov-Smirnova and Shapiro-Wilk statistics for Public service delivery was 0.396 and 0.568 thus normal in distribution.The study used descriptive statistical method of inquiry that involved correlation and regression methodologies for qualitative and quantitative analysis. The instruments for quantitative data collection was structured questionnaire anchored on Likert-type scale with reliability Cronbach alpha coefficient at 0.842 in the pilot study. Survey was used to gather main statistics while secondary data was collected through evaluations of both hypothetical and experiential writings. Interview guide was used specifically on a selected number of respondents to clarify qualitative data collected through questionnaires. The quantitative data obtained was analysed by SPSS programme.Hypotheses were tested using regression analysis and Pearson’s Product Moment Correlation analysis. Findings established that Business Process Reengineering practice has statistically significant effect on public service delivery. The findings have also recognized the role of business process re-engineering as a critical component affecting one stop shop operations in Kenya. However, there is need to re-look at the current processes involved, analyse the processes and re-design them to be efficient and cost-effective. These practices need to be natured positively for citizenry to enjoy government services with ease. Therefore, the conclusions have enjoined the knowledge gap in the management of one stop shop concept in Kenya.

Keywords: Huduma Centres, One Stop Shop Practices, Public Service Delivery, Business Process Reengineering.

Title: ONE STOP SHOP PRACTICE AND PUBLIC SERVICE DELIVERY: EFFECT OF BUSINESS PROCESS RE-ENGINEERING PRACTICE ON PUBLIC SERVICES DELIVERY

Author: Daniel Absalom Otwoma, Dr.Gladys Rotich, Dr.Kephas Ombui, Dr.Wilfred Muhongo Buyema

ISSN 2349-7831

International Journal of Recent Research in Social Sciences and Humanities (IJRRSSH)

Paper Publications

Abstract: Collaboration between service providers is an essential competency for high quality services for children with special needs. Children with special needs face more struggles than their peers regarding to their needs and that might affect their outcomes. This systemic review explores the perceptions of parents toward collaboration with professionals in early childhood special education. The analysis results provided a wide picture of parents’ perception toward working with professionals to deliver services for young children. The results are organized in four themes: leadership and decision-making, communication, attitudes of parents and teachers, and roles of parents and teachers.  Finally, there are several recommendations from the findings such as develop synergy and teaching, develop culturally responsive teaching, and promote evidence-based practices and programs.

Keywords: Early Childhood Special Education, Family, Professionals, Parents’ perceptions, Collaboration.

Title: Systematic Review of the Literature on Parents’ Perceptions toward Collaboration with Professionals in Early Childhood Special Education

Author: Mohamad Bukhary

ISSN 2349-7831

International Journal of Recent Research in Social Sciences and Humanities (IJRRSSH)

Paper Publications

Abstract: This study aims to explore “Global Supply Chain Risks and Organizational Performance”, a case of WAP (Workers Affordable Property) Ltd, a real estate organization in Kigali - Rwanda. With a fast growing, constantly evolving and volatile business landscape, supply chains in the 21^st Century are prone to occasional if not frequent disruptions in their operations.  This study specifically seeks to determine how much Supply Chain Risks can affect the overall performance of an organization, the case of WAP Ltd.  While there is a general impression that current global instabilities and increasing uncertainties in this era is having a significant effect on different organization’s supply chain activities, this does not go unnoticed on an organization’s performance. This study will be addressing the problem of low organizational performance in real estate due to growing universal supply chain menaces. To test the hypothesis that these risks have a weighty effect on organizational output, some structured questionnaires on the above-mentioned risks were distributed to the staff of WAP Ltd. Respondents were to give their most suitable opinion by agreeing or disagreeing to the statements made. By means of descriptive research design while making use of stratified random sampling, the study gave equal and independent chances of being selected for the research work. The finding from this study suggest that among all the supply chain risks looked at, two major supply chain risks stood out to have a significant effect on the overall performance of the firm, namely; environmental and financial related risks, with financial risks found to have the biggest effect on the operations of the organization. The study recommends that a dynamic and functional supply chain risk management system or strategy or function be put in place to identify, avoid, and reduce potential risks, so as to come up with possible actions to counter them. As some risks can equally be transferred or even simply accepted depending on the type or its seriousness.

Keywords: Global Supply Chain Management, Risks, Organizational Performance.

Title: GLOBAL SUPPLY CHAIN MANAGEMENT AND ORGANISATIONAL PERFORMANCE: A CASE OF WORKERS AFFORDABLE PROPERTIES (WAP) LIMITED, KIGALI, RWANDA

Author: Dr. MBONIMANA Gamariel, ESAPA Abwe Cyrile

ISSN 2349-7831

International Journal of Recent Research in Social Sciences and Humanities (IJRRSSH)

Paper Publications

Abstract: This research was conducted in order to assess the role of cooperative societies in community development in Benue state. The study adopted systems theory as theoretical framework. The data for this research were obtained by sampling the opinion of 60 respondents all of which are members of different cooperatives in the study area using simple random sampling technique. The research instrument used was questionnaire administration and the data obtained were analyzed using descriptive statistics (frequencies and percentages). The study showed that 50% of the respondents were between the ages of 20 and 30 years. 62% of them sourced their money through personal contributions. The research revealed that the contribution of cooperative societies in community development through self-help effort are more of school’s rehabilitation, road construction and other community projects (construction, rehabilitation, donation of books to schools and medicine to community clinics, financial and material assistance to disabled people). 70% of the respondents have stated that they have not received any assistance from the government but cooperative societies. The study therefore, recommends that government should intensify its effort in financing capacity building and provision of technical facilities to cooperative societies for community development initiatives.

Keywords: Role, Cooperative Societies and Community Development.

Title: ROLE OF COOPERATIVE-SOCIETIES IN COMMUNITY DEVELOPMENT IN BENUE STATE

Author: PROF. JAMES A. OJOBO, ORBAN TERKULA DAMIAN

ISSN 2349-7831

International Journal of Recent Research in Social Sciences and Humanities (IJRRSSH)

Paper Publications

Abstract: This study examined the impact of Catholic Archdiocese of Abuja to community development in Federal Capital Territory. It sees poverty reduction as an issue that the government alone cannot toy with because of what the situation portends for the country. It stressed the important roles the Catholic Archdiocese of Abuja has played in developing a successful community development initiative by ensuring equitable quality education and healthy lives and to promote well-being for all at all ages. Thus, the aim is to examine the impact of Catholic Archdiocese to Community Development in the area of Education and Healthcare services.  The study obtained data from primary and secondary sources. The primary data was obtained from Questionnaire which was administered on 518 respondents while the secondary data was gotten from journals, textbooks, Diocesan project documents, government publications and bulletins. Data collected from questionnaire was presented in tables, frequency and simple percentages. The results revealed that Catholic Archdiocese of Abuja has intervened to Community Development in the area of Education and Healthcare Services in Federal Capital Territory. The cost of services at its schools and hospitals are not easily affordable by low-income families. The study therefore, recommends a downward review of the costs of education and Healthcare Services by 50% as poverty reduction strategies in order to achieve a better and more Sustainable Community Development.

Keywords: Impact, Catholic Archdiocese, Development, Community Development, Poverty Reduction, and Federal Capital Territory.

Title: CATHOLIC ARCHDIOCESE OF ABUJA AND COMMUNITY DEVELOPMENT IN FEDERAL CAPITAL TERRITORY, NIGERIA

Author: PROF. CHARLIE EKE NWEKEAKU, INIENGER CHIA CHRISTOPHER

ISSN 2349-7831

International Journal of Recent Research in Social Sciences and Humanities (IJRRSSH)

Paper Publications