Vol 13 Issue 3 July 2026-September 2026
Margaret Akinyi Muku-Odhiambo, Professor Margaret Oloko, Dr Lucy Wamalwa
Abstract: This study examined the influence of knowledge utilization on strategic business performance among commercial state corporations in Kenya. The study was motivated by persistent concerns about inefficiency, weak profitability and repeated operational problems in state corporations despite the presence of considerable organizational knowledge and employee experience. A positivist philosophy and correlational quantitative design were used. The target population comprised 170 departmental respondents from all 34 commercial state corporations, and the calculated sample was 119. A total of 105 usable questionnaires were returned, representing an 88.24% response rate. Knowledge utilization was measured using ten five-point Likert-scale items and achieved a Cronbach's alpha of 0.92, while strategic business performance achieved an alpha of 0.84. Data were analyzed using descriptive statistics, cross-tabulation, Pearson correlation and multiple regression. Knowledge utilization recorded an aggregate mean of 3.872 and standard deviation of 0.9002. The strongest item was the use of new knowledge to develop business strategy (M = 4.10), whereas incentives for innovation received the lowest score (M = 3.60). Knowledge utilization was positively correlated with strategic business performance (r = 0.464). The direct-effects regression model was statistically significant, F(4,100) = 10.193, p < 0.001, and explained 29.0% of the variation in performance. Knowledge utilization had the strongest positive coefficient among the knowledge processes (B = 0.378, β = 0.331, t = 3.358, p = 0.001). Cross-tabulation also showed a significant association between utilization and performance, χ²(6, N = 105) = 36.826, p < 0.001. The study concludes that commercial state corporations improve strategic outcomes when accumulated knowledge is deliberately applied to decision-making, innovation, technology, problem-solving and business strategy.
Keywords: commercial state corporations; Kenya; knowledge management; knowledge utilization; strategic business performance.
Title: INFLUENCE OF KNOWLEDGE UTILIZATION ON STRATEGIC BUSINESS PERFORMANCE: AN EMPIRICAL STUDY OF COMMERCIAL STATE CORPORATIONS IN KENYA
Author: Margaret Akinyi Muku-Odhiambo, Professor Margaret Oloko, Dr Lucy Wamalwa
International Journal of Recent Research in Social Sciences and Humanities (IJRRSSH)
ISSN 2349-7831
Vol. 13, Issue 3, July 2026 - September 2026
Page No: 15-23
Paper Publications
Website: www.paperpublications.org
Published Date: 14-September-2026